Oregon Construction Contractors (CCB) Practice Test

Complaints are accepted only when a specific relationship exists between the complainant and the contractor. Which of the following is NOT a qualifying relationship?

1. A direct contract relationship

2. An employment relationship

3. A trustee authorized to receive benefit payments

4. An owner and a contractor who has never been licensed

The correct answer is: An owner and a contractor who has never been licensed

The reasoning behind the correct answer revolves around the nature of the qualifying relationships that the Oregon Construction Contractors Board (CCB) recognizes for complaints against contractors. In order for a complaint to be accepted, there must be a legitimate connection between the complainant and the contractor in question. In the context of the options presented, a direct contract relationship, an employment relationship, and a trustee authorized to receive benefit payments all represent established and recognized forms of interaction that can give rise to complaints. Each of these relationships implies a certain level of service, agreement, or responsibility that creates a basis for the complainant to voice concerns. On the other hand, the relationship between an owner and a contractor who has never been licensed does not create a qualifying relationship for filing a complaint. A contractor must hold a valid license to engage in business legally and to warrant the ability for clients to seek recourse if issues arise. Without the contractor being licensed, the owner would lack the standing necessary to file a complaint, as the fundamental legal grounds for service provision and accountability are absent. This distinction is crucial because it ensures that the regulations governing contractors are adhered to and that only those who are compliant with licensing standards can be held accountable for their work.